Shipping Policy

SHIPPING & DELIVERY POLICY
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
Shipping Fees
We offer shipping at the following rates:
Shipping Method
Shipping Fee
Auckland-wide Courier delivery
Within 2-3 working days

$4.95
Nationwide
Within 2-3 working days

$9.50
Rural Delivery
Within 2-3 working days

$12.50
All times and dates given for delivery of the products are given in good faith but are estimates only.
DO YOU DELIVER INTERNATIONALLY?
We offer international shipping to the following countries:
  • Australia
Free shipping is not valid on international orders.
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy: https://www.ecofox.co.nz/pages/returns.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
  • Email: hello@ecofox.co.nz

Eco Fox Ltd